Terms of Service
AIMO Data Platform Effective date: 19 May 2026 Version: 1.0
Version 1.0 · Effective 19 May 2026. Permalink to this version · Current version · Change log
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between Motify Data Mining (Business ID: 1507487-0), a company in Finland, operating the AIMO data monitoring platform at aimodata.ai ("AIMO", "we", "us", or "our"), and the business entity ("Customer", "you") accessing or using the AIMO service.
By creating an account, deploying the AIMO agent, or otherwise using the service, you confirm that you have the authority to bind the Customer to these Terms and that you accept them in full. If you do not agree, you may not use AIMO.
1.1 Business-to-business service
AIMO is a business-to-business service provided to legal entities. It is not offered to consumers within the meaning of Directive 2011/83/EU. By accepting these Terms you represent and warrant that you are acting in your trade, business, craft, or profession, and not as a consumer.
2. Definitions
| Term | Meaning |
|---|---|
| Agent | The AIMO software component deployed within the Customer's own environment that reads Customer Data Sources and sends only aggregate results to the Platform. |
| Customer Data Source | Any database, data warehouse, or data store to which the Customer connects AIMO. |
| Monitor | An automated check configured to run against a Customer Data Source (e.g. null counts, range checks, row counts). |
| Monitor Result | An aggregate value or signal produced by a Monitor (never raw rows). |
| Platform | The AIMO cloud service, including the web dashboard, API, alert delivery, and AI-assisted features hosted by AIMO. |
| Processed Data | Schema metadata, profiling statistics, and Monitor Results transmitted from the Agent to the Platform. |
| Subscription | A paid or trial plan granting access to the Platform under these Terms. |
| Trial | A no-charge subscription limited to three (3) monitored tables for a period of thirty (30) days. |
3. Account Registration
3.1 To use AIMO you must register an account using a business email address tied to your organisation and provide accurate registered company information (legal name, country of incorporation, and where applicable, business ID and VAT number). Authentication is performed exclusively via passkeys (WebAuthn); AIMO does not store passwords.
3.2 You are responsible for maintaining the security of your account credentials, passkeys, and the private keys generated during Agent registration. Private keys never leave your environment; treat them as confidential secrets.
3.3 You must provide accurate and complete registration information and keep it current. AIMO may suspend or terminate accounts that provide false information.
3.4 You are responsible for all activity that occurs under your account, including actions taken by employees, contractors, and other authorised users ("Authorised Users") to whom you grant access. The Platform supports role-based access (Admin and Viewer) per account; you are responsible for assigning roles appropriately.
4. Description of the Service
4.1 What AIMO does. AIMO is an AI-assisted database monitoring and data quality platform. You deploy the Agent in your own infrastructure. The Agent connects to your Customer Data Sources in read-only mode, computes statistical aggregates and schema metadata locally, and transmits only those aggregates and metadata to the Platform. Raw database rows and field values are never transmitted to or stored by the Platform.
4.2 On-premises Agent architecture. The Agent initiates outbound TLS connections to the Platform; no inbound network path from AIMO cloud to your databases is created or supported. Database credentials are encrypted in your environment with a passphrase that never leaves your environment.
4.3 Monitor types. AIMO currently supports the following Monitor types: null detection, uniqueness checks, numeric range checks, categorical set checks, pattern/regex checks, custom SQL aggregate expressions, and row count tracking. The set of Monitor types may change with notice.
4.4 AI-assisted features. AIMO uses large language model (LLM) APIs to suggest and refine Monitors based on your table schemas and profiling statistics. See Section 8 (AI Features) for important disclosures.
4.5 Alerts. AIMO delivers alerts via email, SMS, Slack, and configurable webhooks when Monitor thresholds are breached. Email is delivered through AIMO's email sub-processor (see our Data Processing Agreement). SMS, Slack, and webhook destinations are configured and operated by you; data delivered to those endpoints is governed by your own arrangements with those providers, and AIMO is not the controller or processor of that data once it has been delivered.
5. Subscription Plans and Payment
5.1 Trial plan. New accounts receive a no-charge Trial covering up to three (3) actively monitored tables for thirty (30) days from account creation. No payment information is required to start a Trial. At the end of the Trial period, access is automatically downgraded to a read-only state unless the Customer activates a paid Subscription. During the downgrade state, configurations and Monitor history remain visible for ninety (90) days but no new Monitor runs are scheduled and no alerts are delivered; after ninety (90) days, Section 14.4 (Effect of termination) applies.
5.2 Growth plan. The Growth plan is priced at €10 per actively monitored table per calendar month (exclusive of applicable taxes). A table is considered active if it is marked active in the UI and has had at least one monitor run during the billing period. If you deactivate a table during a billing period, it remains billable as active until the end of that billing period. If you activate a table during a billing period, charges for that table are pro-rated on a daily basis from activation through the end of that billing period.
5.3 Payment. Payment is processed by AIMO's billing and payment sub-processor (see our Data Processing Agreement). Charges are collected at the time you activate a table (covering the pro-rated amount from activation through the end of the current billing period) and thereafter at the start of each billing period for ongoing Subscription charges. We may change prices upon thirty (30) days' written notice; continued use after the effective date constitutes acceptance of the new price.
5.4 Taxes. Prices are exclusive of VAT and any other applicable taxes; AIMO applies VAT in accordance with applicable Finnish and EU rules. The Customer is responsible for all other taxes arising from its use of AIMO, except for taxes on AIMO's net income.
5.5 Late payment. Amounts not paid within fifteen (15) days of the due date may result in suspension of the Subscription. Interest on overdue amounts accrues at the statutory rate under Finnish law (korkolaki 633/1982).
5.6 Annual discounts and custom plans. Annual prepayment and custom deployment arrangements are available on request at info@aimodata.ai.
5.7 No refunds. Fees paid are non-refundable except as required by applicable law or as expressly stated in a separate order form.
6. Permitted Use
You may use AIMO solely to monitor Customer Data Sources that you own or have explicit authorisation to monitor, for lawful business purposes consistent with these Terms.
7. Prohibited Use
You must not, and must not permit any Authorised User to:
a) use AIMO to access, monitor, or analyse any database or data source you are not authorised to access;
b) attempt to reverse engineer, decompile, disassemble, or extract source code from the Platform. The Agent is published as open source under the Apache License, Version 2.0, and you are free to review, modify, and redistribute the Agent's source code subject to that licence; this carve-out applies to the Agent only and not to the Platform;
c) use the Platform to develop a competing product or service;
d) circumvent, disable, or tamper with any security controls, encryption mechanisms, or access restrictions;
e) upload, submit, or transmit any content that is unlawful, defamatory, or infringes any third-party intellectual property rights;
f) use the service in a way that interferes with or degrades the availability of the Platform for other customers;
g) use the service to process data in violation of applicable law, including data protection legislation.
8. AI Features
8.1 Third-party LLM providers. AIMO's AI-assisted monitor suggestion and refinement features are powered by third-party large language model APIs, currently Mistral AI (Mistral AI SAS, France) via the La Plateforme (API) tier. Under that tier's terms, inputs and outputs sent to Mistral are processed only to deliver the API response and are not used to train Mistral's models, and all such processing takes place within the EU/EEA. AIMO may change providers upon notice; any replacement provider will offer materially equivalent protections, including EU/EEA-only data residency and a no-training-on-inputs commitment.
8.2 Data sent to LLM providers. To generate Monitor suggestions, AIMO transmits the following information to LLM provider APIs: table and column names, column data types, and profiling statistics (e.g. value distributions, null ratios). Raw database rows are never sent. Schema metadata may reveal the nature of your data (e.g. column names such as "customer_email" or "order_total"). You should review your data governance policies before using AI features on sensitive schemas. AIMO will not knowingly process special categories of personal data (Art. 9 GDPR) via AI features; if your schemas contain such data and you wish to use AI features, contact us first so we can put appropriate arrangements in place.
8.3 No guarantee of accuracy. AI-generated Monitor suggestions and anomaly analyses are provided as guidance only. AIMO makes no warranty that AI suggestions are accurate, complete, or suitable for your specific use case. You are responsible for reviewing and validating all AI-generated Monitors before relying on them. AI-generated content in the Platform is labelled as such so you can distinguish it from human-authored or rule-based output.
8.4 AI Act. AIMO's AI-assisted features are general-purpose assistive tools that suggest configurations for human review; they do not autonomously make decisions about natural persons and are not used in any high-risk use case listed in Annex III of Regulation (EU) 2024/1689 (the AI Act). If you intend to use AIMO in a way that would constitute a high-risk use case, contact us first.
8.5 LLM provider relationship. The Customer's contractual relationship is with AIMO; AIMO is responsible for the acts and omissions of LLM providers it engages as sub-processors (see our Data Processing Agreement, Section 6).
9. Intellectual Property
9.1 AIMO IP. AIMO and its licensors retain all rights in the Platform, the AIMO brand, and all underlying technology, including AI models and algorithms. The Agent is licensed separately under the Apache License, Version 2.0 (see Section 7(b)). These Terms grant you a limited, non-exclusive, non-transferable licence to use the Platform for your internal business purposes during the Subscription term.
9.2 Customer data. You retain all rights in your Customer Data Sources and Processed Data. You grant AIMO a limited, royalty-free licence to process Processed Data solely to deliver the service. Any use of Processed Data for service improvement is limited to aggregated and anonymised data that cannot be linked back to a specific data subject or Customer.
9.3 Feedback. If you provide feedback or suggestions about the service, you grant AIMO a perpetual, irrevocable, worldwide licence to use that feedback without restriction or compensation.
10. Confidentiality
10.1 Each party ("Receiving Party") agrees to keep confidential any non-public information disclosed by the other party ("Disclosing Party") that is designated as confidential or that reasonably should be understood to be confidential ("Confidential Information").
10.2 Confidential Information does not include information that: (a) is or becomes publicly available without breach of this Section; (b) was already known to the Receiving Party prior to disclosure; (c) is received from a third party without restriction; or (d) is independently developed by the Receiving Party.
10.3 Each party shall use Confidential Information only as necessary to perform its obligations or exercise its rights under these Terms and shall not disclose it to third parties except as required by law or with the Disclosing Party's prior written consent.
11. Warranties and Disclaimers
11.1 AIMO warranties. AIMO warrants that: (a) the Platform will perform materially in accordance with its documentation; and (b) it will implement and maintain appropriate technical and organisational security measures as described at aimodata.ai/docs/security.
11.2 Disclaimer. EXCEPT AS EXPRESSLY SET OUT IN SECTION 11.1, THE PLATFORM AND AGENT ARE PROVIDED "AS IS". AIMO DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. IN PARTICULAR:
- AIMO does not warrant that Monitor thresholds will detect all data quality issues or that alerts will be delivered within any specific time;
- AIMO does not warrant uninterrupted or error-free availability of the Platform;
- AI-generated Monitor suggestions and anomaly assessments are provided without warranty of accuracy or completeness.
12. Limitation of Liability
12.1 Cap. To the fullest extent permitted by law, AIMO's total aggregate liability to you arising out of or in connection with these Terms — whether in contract, tort (including negligence), or otherwise — shall not exceed the greater of (a) the total fees paid by you to AIMO in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) €500.
12.2 Excluded losses. Neither party shall be liable for any: loss of profits; loss of revenue; loss of data; loss of business; indirect or consequential loss; or any loss that was not foreseeable at the time of entering into these Terms.
12.3 Essential basis. The limitations in this Section reflect a fair allocation of risk between the parties. AIMO would not have entered into these Terms without them.
12.4 Mandatory law. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.
13. Indemnification
You shall indemnify, defend, and hold harmless AIMO and its officers, employees, and agents from and against any claims, damages, fines, or costs (including reasonable legal fees) arising from: (a) your breach of these Terms; (b) your use of AIMO to access data sources without authorisation; or (c) your violation of applicable law.
14. Term and Termination
14.1 Term. These Terms commence when you create an account and continue until terminated.
14.2 Termination by you. You may terminate your Subscription at any time through the dashboard. Termination takes effect at the end of the current billing period. Trial terminations take effect immediately.
14.3 Termination by AIMO. AIMO may terminate your Subscription: (a) for cause, immediately upon written notice if you materially breach these Terms and fail to cure the breach within fifteen (15) days of notice; or (b) for convenience, upon thirty (30) days' written notice.
14.4 Effect of termination. Upon termination, your access to the Platform ceases, the Agent will stop receiving jobs, and Processed Data associated with your account will be deleted within sixty (60) days in accordance with our Data Processing Agreement. Sections 9, 10, 11.2, 12, 13, 15, and 17 survive termination.
15. Data Portability and Switching Rights (EU Data Act)
15.1 In accordance with Regulation (EU) 2023/2854 (EU Data Act), you have the right to switch to a different data monitoring provider or on-premises solution with a notice period of no longer than two (2) months.
15.2 Upon your request — whether as part of termination or independently — AIMO will export all Monitor configurations, Monitor Results time-series data, and alert history attributable to your account in a machine-readable, structured format (JSON or CSV) within thirty (30) days of the request. This right survives termination of these Terms.
15.3 AIMO will not impose commercial, technical, or contractual barriers that unreasonably restrict your ability to switch providers. Any porting assistance beyond automated exports that requires significant manual effort may be subject to reasonable, cost-based charges.
16. Changes to the Service and Terms
16.1 Terms. AIMO may modify these Terms at any time. Material changes will be notified by email at least thirty (30) days before taking effect. Continued use of the service after the effective date constitutes acceptance of the updated Terms. If you do not accept the updated Terms, you may terminate your Subscription with effect from the date the changes take effect. Historical versions of these Terms are listed in the change log and each version has a stable permalink.
16.2 Service changes. AIMO may add, modify, or discontinue features of the Platform upon reasonable notice. We will endeavour to provide thirty (30) days' notice before removing features that are material to the service.
17. Governing Law and Dispute Resolution
17.1 These Terms are governed by the laws of Finland, without regard to conflict-of-law principles.
17.2 Disputes arising from or relating to these Terms shall first be attempted to be resolved by good-faith negotiation. If not resolved within thirty (30) days of written notice of the dispute, either party may refer the matter to the District Court of Helsinki (Helsingin käräjäoikeus) as the court of first instance.
17.3 Nothing in this Section prevents either party from seeking urgent injunctive or other interim relief from a competent court.
18. General Provisions
18.1 Entire agreement. These Terms, together with any applicable order forms, our Privacy Policy, and our Data Processing Agreement, constitute the entire agreement between the parties regarding the subject matter hereof and supersede all prior negotiations or understandings.
18.2 Severability. If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.
18.3 No waiver. Failure to enforce any provision of these Terms does not constitute a waiver of the right to enforce it later.
18.4 Assignment. You may not assign or transfer your rights under these Terms without AIMO's prior written consent. AIMO may assign its rights in connection with a merger, acquisition, or sale of all or substantially all of its assets, with notice to you.
18.5 Notices. Notices to AIMO should be sent to info@aimodata.ai. AIMO will send notices to the email address on your account.
18.6 Force majeure. Neither party is liable for delay or failure to perform due to circumstances beyond its reasonable control.
Contact
Questions about these Terms: info@aimodata.ai
Version 1.0 · Effective 19 May 2026 · Permalink · Change log
These Terms are written in English. In the event of any conflict with a translated version, the English version prevails.